WARRANTY POLICY

DONG CHENG
dong cheng warranty std
DONG CHENG

Standard Warranty Policy

This Warranty covers the normal operation of products and excludes damage caused by:

  1. Abnormal voltage or usage of generator
  2. Accident, negligence, abuse, improper use,
  3. Fire, flood, and natural disasters.
  4. Unauthorized repairs and alterations.
  5. Normal wear and tear.
  6. Carbon brush, seal, gear, body case, grease, and other spare parts that are prone to wear and breakage.
  7. Unable to provide sales receipts or invoices.
  8. The serial number on the tool and the stamps on the battery and charger have been tampered with or removed.

*Dongcheng reserved the rights of amend conditions of warranty without prior notice. In the event of differences arising between the English, Bahasa Malaysia and Chinese versions, the English version shall prevail.

 

 

3 Months

Warranty

6 Months

Warranty

1 Year

Warranty

12V Max Battery  
12V Max Charger  
12V Max DC Motor  
12V Battery  
12V Charger  
12V DC Motor, DC Gear Box & DC Switch  
20V Battery  
20V Charger  
20V DC Motor, DC Gear Box & DC Switch  
AC Power Tools Switch  
Heating Element and PC Board  
Vacuum Cleaner Motor  
Armature Or Stator