WARRANTY POLICY

DONG CHENG
dong cheng warranty std
DONG CHENG

Standard Warranty Policy

This Warranty covers the normal operation of products and excludes damage caused by:

  1. Abnormal voltage or usage of generator
  2. Accident, negligence, abuse, improper use,
  3. Fire, flood, and natural disasters.
  4. Unauthorized repairs and alterations.
  5. Normal wear and tear.
  6. Carbon brush, seal, gear, body case, grease, and other spare parts that are prone to wear and breakage.
  7. Unable to provide sales receipts or invoices.
  8. The serial number on the tool and the stamps on the battery and charger have been tampered with or removed.

*Dongcheng reserved the rights of amend conditions of warranty without prior notice. In the event of differences arising between the English, Bahasa Malaysia and Chinese versions, the English version shall prevail.

 

 

3 Months

Warranty

6 Months

Warranty

1 Year

Warranty

12V Max Battery ✓ 
12V Max Charger ✓ 
12V Max DC Motor ✓ 
12V Battery  ✓
12V Charger ✓ 
12V DC Motor, DC Gear Box & DC Switch ✓ 
20V Battery  ✓
20V Charger ✓ 
20V DC Motor, DC Gear Box & DC Switch ✓ 
AC Power Tools Switch✓  
Heating Element and PC Board✓  
Vacuum Cleaner Motor ✓ 
Armature Or Stator ✓